FAQS

HOW DO I LOG IN/REGISTER?

On our home page at the top right corner, you will see the option of “My Account”. Click on it and you will be guided to the “Log In /Register” Page. Once registered, you will receive a confirmation mail from our end.

HOW DO I SHOP ON YOUR WEBSITE?

Shopping on “Aadya Weaves” is Fun and Easy. Browse through the website to find what you would like to purchase. Once you have found the product you like, click on “add to cart” button next to each product.

• Review your items in the shopping cart you have shortlisted.
• Click on “Proceed To Payment” to complete your order.

WHAT SHOULD I DO IF MY PAYMENT FAILS?

Please retry making the payment after ensuring that the information entered is accurate, including all account details billing addresses, and passwords. If your payment fails, please feel free to contact us at shop@myvastr.com. We will resolve the issue. If your payment is debited from your account after the payment failure, it will be credited back within 7-10 business days after we receive a confirmation from the bank.

HOW DO I TRACK MY ORDER?

Regular status updates will be provided about your order through WhatsApp & email.

FOR BULK INQUIRIES?

All you need is to provide us the item SKU/codes and the required numbers through an email so that we can check and inform you about the prices and availability.

Privacy Policy

Aadyaweaves.com knows that you care about how your personal information is used and shared and we will make sure that it is taken care of and protected. Please read the following to learn more about our privacy policy. By visiting the Aadya Weaves website and domain name, and any other linked pages, features, content, or application services offered from time to time by Company in connection therewith (collectively, the “Website”), or using any of our services, you acknowledge that you accept the practices and policies outlined in this Privacy Policy.

What does this Privacy Policy cover?

This Privacy Policy covers Company’s treatment of personally identifiable information (“Personal Information”) that Company gathers when you are accessing Company’s Website and when you use Company services. This policy does not apply to the practices of companies that Company does not own or control, or to individuals that Company does not employ or manage.

How does Aadya Weaves Gather and Use Information?

The information we gather from customers enables us to personalize and improve our services, and to allow our users to set up a user account and make purchases via the Website. We collect the following types of information from our customers.

Aadya Weaves keeps track of your information to offer you the best possible shopping experience. When you register (log in), you supply your email address and a password. This allows us to access to your account every time you visit our Website. Before completing your first purchase, we also ask you for your name, phone number, email, billing and shipping addresses. This information, along with your credit card number, is necessary to fulfill your order. This information may be disclosed to specific members of our staff and to select third parties (such as our credit card processor and shipping provider) involved in the completion of your transaction and delivery of your order. We may also need your email address or phone number to contact you if we have questions about your order. We may also use your email address to notify you about new services or special promotional programs, or send you offers or information if you have opted-in. Emails are sent only to Aadya Weaves members who have chosen to receive them (opted-in) or who have made a purchase on our website. At any time, you can notify us that you wish to stop receiving these emails. In addition, we keep a record of your past purchases, returns, and credits. We may also ask you for information regarding your personal preferences and demographics to help us better meet your needs.

Cookies: Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your browser to enable our systems to recognize your browser and tell us how and when pages in our site are visited and by how many people. Company cookies do not collect Personal Information, and we do not combine the general information collected through cookies with other Personal Information to tell us who you are or what your screen name or email address is.

Server statistics

Aadya Weaves uses reporting software that allows us to analyze the amount and type of member traffic we get on our Website. We use this data to make improvements to your shopping experience and to ensure that we have enough capacity to properly serve all of our members. The software provides aggregate reporting information to Aadya Weaves only. No personal or personally identifiable information is gathered or used for this process.

In an effort to make our Website as effective and enjoyable as possible, the computers that operate it collect certain information each time you visit. We store these statistics in server logs. Once again, these statistics do not identify you personally, but provide us information regarding the type of user who is accessing our Website and certain browsing activities of that user. This data may include: the IP address of the user accessing our Website (i.e. the unique I.D. number of the user’s computer), the type of browser (Chrome, Internet Explorer, Firefox, etc.) and the operating system (Windows, Mac OS, etc.), the Website the user last visited before linking to our Website, how long the user accessed our Website in any given session, and the date and time of access. We may make extensive use of this data at an aggregated level in order to understand how our Website is being used

What Security Procedures Does Aadya Weaves Use To Protect Personal Information?

Aadya Weaves is committed to protecting all the information you share with us. We follow stringent procedures to help protect the confidentiality, security, and integrity of data stored on our systems The Site encrypts your credit card number and other personal information using secure socket layer (SSL) technology to provide for the secure transmission of the information from your PC to our servers. .Only those employees who need access to your information in order to perform their duties are allowed such access. Any employee who violates our privacy and/or security policies is subject to disciplinary action, including possible termination and civil and/or criminal prosecution.

Service Providers

Aadya Weaves may use various outside agencies (third party service providers) to operate the website. For example, we may use third parties to host our Website, operate various features made available on our Website, send emails, analyze data, provide search results and links, and assist in fulfilling your orders. Some of these third parties may need access to your information in order to make the services provided through our Website work. Information will only be disclosed to these service providers on a need-to-know basis, and they will only be permitted to use such information for the purpose of providing the particular services provided by such entities in connection with our Website.

Exceptions

Aadya Weaves may be forced to disclose information in order to comply with a subpoena, court order, administrative or governmental order, or any other requirement of law, or Aadya Weaves, in its sole discretion, deems it necessary in order to protect our rights or the rights of others, to prevent harm to persons or property, to fight fraud and credit risk, or to enforce or apply our Website terms of use. Personally identifiable information may be transferred as an asset in connection with a merger or sale (including any transfers made as part of an insolvency or bankruptcy proceeding) involving all or part of our business or as part of a corporate reorganization, stock sale, or other change in control.

Children’s Privacy and Parental Controls

We do not solicit any personal information from children. If you are not 18 or older, you are not authorized to use the Site. Parents should be aware that there are parental control tools available online that you can use to prevent your children from submitting information online without parental permission or from accessing material that is harmful to minors.

Modification and notification of changes

You acknowledge that this Privacy Policy is part of the Terms of Use and you unconditionally agree that using this Website signifies your assent to Aadya Weaves Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Website. Your visit and any dispute over privacy is subject to this policy and our Terms of Use, including limitations on damages

Aadya Weaves reserves the right to change the terms of use and this Privacy Policy, at any time. We will post any changes so that you are always aware of our policy. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

Questions and Concerns

If you have any questions or concerns regarding privacy at Aadya Weaves site, please send us an email to aadyaweaves@gmail.com and we will make every effort to resolve your concerns. You may also phone us at +91 810-571-1100